WHEN RETURNING A PRODUCT TO ROWICO:
- Mark the error on the product with masking tape. NOTE!Remember to only return products when the return has been approved by Rowico.
- Returns will be made with the help of Rowico's return confirmation within 1 month of receving the replacement product.
- You yourself book the return shipping on LGT's website. https://lgtlogistics.com/sv . Multiple returns are made on the same reservation by duplicating lines in the heading "Goods rows". (If you are using another shipping company, book the return shipping with them instead).
- Please note that in case of delay in returning the product to Rowico without a valid reason, the amount of credit may be reduced or completely absent.
- Place a printed address label on each box. Remember not to write directly on the box.
- Pack return goods in original packaging. Please use the replacement product packaging. All returned goods holds a value.
- Damage caused by the return transport due to inadequate packaging may become the responsibility of the store.
- All parts of the product must be included in the return and be mounted/fixed so that damage does not occur during the return transportation.